Are All Social Media Metrics Created Equal?

There is more to analyzing social media posts than just counting the number of likes a post might have or seeing how many views your video may have received. The significant growth of the data analysis industry has extended to social media, and the demand for its implementation is crucial for executing digital marketing strategies. Optimization techniques in social media marketing are frequently implemented through the use of metrics.

Before diving deeper into the application of metrics in the world of social media, it would be appropriate to define what a metric is. 

A metric can be generally defined as measurements used to evaluate performance. In the context of social media, metrics can give us insight to how well a particular post, channel, or campaign is performing. Some of the most commonly observed ones in measuring social media content are as follows:

EngagementThe number of interactions in a post. These interactions can come in the form of likes, comments, shares, etc. 
ImpressionsThe number of times the content has appeared to users. 
ReachThe number of unique users that saw the content. 
Click-Through Rate (CTR)Percentage of users who clicked on a link compared to its audience exposure. Usually divided over impressions.  

The overall pool of metrics used in social media is vast and highly dependent on objectives, platforms, and the level of analysis. Today, we aim to answer the specific question of which social media metrics carry more weight when it comes to analyzing performance.

We will take a look at each of the most prominent metrics used to analyze social media performance and analyze them on a platform-by-platform basis.

How Social Platforms Weigh Metrics Differently 

Engagement is likely the most commonly used metric to measure performance on every social platform. This metric generally accumulates all the different interactions that are unique to their respective platform to create a holistic measurement of content relevancy and how well the audiences are resonating with a post.

On Meta platforms, specifically Facebook and Instagram, engagement is considered a significant variable when it comes to prioritizing a post's ability to spread to a broader audience. Among different types of engagement, both platforms heavily prioritizes likes, comments, and shares when it comes to fueling this visibility. Engagement on Facebook is also thought to be more personal, considering the network's tendency for personal connections with friends and family. 

On Instagram, as a platform with a greater emphasis on visuals and a robust influencer culture, engagement takes a similar form to that on Facebook (likes, comments, and shares). However, on this platform, engagement may be derived more from what the viewer finds visually appealing.

The metrics themselves, when it comes to engagement, may start to take a different form when we start comparing platforms such as LinkedIn and X (formerly Twitter). 

For example, LinkedIn includes 'Post Clicks' and 'Follows' as additional metrics when calculating the total engagement for each piece of content. These 'Post Clicks' differ from Meta's 'Link Clicks' as they record not only direct user interactions with any given links but also interactions with any clickable elements within a post (such as images or profiles). The trade-off with this method of recording clicks is that it can inflate the click-through rate (CTR) and complicate efforts to standardize clicks across different platforms. This is an important factor to consider when understanding why total engagement may appear in larger quantities for this platform. When it comes to weighing various forms of engagement metrics, LinkedIn's 'Follows' can indicate a higher level of engagement, as they demonstrate users' intent to see more of your content in their feeds.

At its current stage of rebranding, X may be the most challenging platform to analyze. Formerly known as Twitter, the platform's users have become accustomed to its posts, which were normalized as 'Tweets,' aligning well with the platform's name. Due to its ongoing changes, X might undergo a renaming process that incorporates metrics along with post names. Content on X consistently prioritizes trending topics and timely information, resulting in a high level of engagement through the 'Retweet' metric. They are often used as a measure of how viral or shareable a tweet is, and they contribute to the overall engagement level of a tweet. Clicks on X may carry less weight compared to the previously mentioned platforms, as recent studies indicate that this platform has the lowest average percentage in click-through rate (CTR). This could be a result of the skewness towards higher impressions per tweet. Additionally, differences in ad performance between platforms might also contribute to this phenomenon.

Navigating this sea of metrics is a complex yet necessary task. With each platform having its unique metrics landscape, understanding the significance and weight of these metrics can provide valuable insights tailored to the context of each platform.

Which Metrics Should I Prioritize? 

When evaluating which metrics to prioritize in regards to measuring success for a campaign or post, it's highly important to factor in key performance indicators (KPIs). KPIs help measure the success of content as they are quantifiable metrics that provide a clear understanding of how well a campaign or post is performing in relation to those goals. It's important to note that all KPIs are metrics, but not all metrics are KPIs. 

When thinking about a social media post, metrics can cover a wide range of engagements and impressions. Let's say we're creating a promotional post with the goal of attracting more users to visit a website through the link in the description. A good KPI to measure the success of our objective would be clicks (or CTR). Other forms of engagement, such as likes or comments, might not be weighted as heavily as they are usually not going to correlate to an increase in website traffic. Being able to align social media posts with an objective allows you to transform any of these metrics into a measurable KPI. These will greatly enhance your understanding of how effective your social media strategy is and whether you're reaching your goals.

Below are a few more examples of common social media objectives, along with some of their corresponding KPIs:

Objective: Website Traffic KPIs: Clicks, Click-Through Rate (CTR)
Objective: Brand AwarenessKPIs: Reach, Impressions
Objective: Showcase New ProductKPIs: Likes, Comments, Shares
Objective: Build CommunityKPIs: Page Likes, Follower Increase

Our experts at Random are ready to create data-backed digital campaigns for your business! Reach out to us below to learn more about how we can work together. 

The Do's and Don'ts of Pride Month Marketing

Celebrating Pride Month in the digital world: Many companies have gotten it wrong (some VERY wrong), and others have nailed it. If you want to acknowledge and celebrate Pride in your brand's online content this month, here are the biggest do's and don'ts to remember.

Do go beyond the bare minimum. Don't treat it like a box to be checked off.

If your only plans for the month are to change your brand's profile pics to rainbow logos, try to go deeper. Here are some ideas to spark your creativity:

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A post shared by Abercrombie & Fitch (@abercrombie)

One great example comes from Abercrombie & Fitch, who kicked off Pride Month early by announcing their donation to The Trevor Project, the leading suicide prevention and crisis intervention organization for LGBTQ+ young people. They also worked with LGBTQ+ talent for this content and launched a fashionable pride collection in partnership with The Trevor Project.

Do think outside of the box. Don't be boring. 

Pride is about expression. Have fun with your posts! Here are some more ideas to spark MORE creativity:

Your audience will notice if you treat Pride Month content like a box to check off (Cool, we made a pretty post with a rainbow, we're done). Authenticity goes a long way, and you don't want to come across as only fulfilling an obligation and nothing more. Put some effort in, y'all. Let's make this month's social media content a true celebration of the LGBTQ+ community!

Do be mindful of your representation. Don't be afraid to ask for help. 

An important part of creating Pride content on your brand's social media is being mindful of how you might be depicting LGBTQ+ individuals in your posts or ads. 

Here are some questions to ask yourself as you triple-check posts before hitting publish:

If you're in doubt, this is when it can come in handy to consult a DEI (Diversity, Equity, and Inclusion) expert in your organization or collaborate with LGBTQ+ members of your team and community.

Do have a community management plan. Don't let any hate win.

Unfortunately, now more than ever, celebrating Pride online can come with some backlash. It's good to have a plan for responding to any hateful comments that might appear on your posts this month. 

One strategy is to hide any and all derogatory comments. This strategy can work if your brand's values align more with creating a safe space for LGBTQ+ followers on your page. 

Another strategy is to respond to hateful comments. This can take more time and resources, but it can be worth it if your brand is focused on starting conversations and educating people. 
Check out more tips for community management during Pride Month here.

Do continue your efforts after June is over. Don't forget about inclusion year-round.

Many brands let themselves fall victim to this phenomenon. No, we're not saying brands need to keep a rainbow logo all year round. But diversity, equity, and inclusion efforts shouldn't be contained to one month per year. 

Some ideas for you: 

The point here is to really take time to acknowledge, celebrate, and welcome people from all communities and identities that may be in your audience online. 

More than ever, consumers are watching brands and expecting them to make clear stances on social causes. Brands and corporations have incredible power to influence and change the world for the better. That responsibility is one to be taken seriously. 

Happy Pride! 

Our team are social media and digital marketing experts! Let's work together to drive your brand to the next level. Chat with us below to get started!

5 Unconventional Ways to Promote Your Podcast

It's no secret that the popularity of podcasts has risen in recent years, with millions of people tuning in to their favorites daily. But with so many podcasts available, it can be difficult to distinguish between the competition and entice new listeners. Despite their effectiveness, traditional marketing strategies like email blasts and social media promotion can occasionally fall short. So if you are stuck on how to make your podcast go viral, here are five unconventional strategies for podcast promotion that you might not have considered before.

Collaborate with other podcasters

  1. A great method to cross-promote your show is to collaborate with other podcasters in your niche. Connect with them and propose a joint episode or a guest appearance. You'll get access to a new group of listeners who may not have been familiar with your podcast otherwise.

Host a live event

  1. An excellent way to engage with your listeners and foster a sense of community around your podcast is to host live events. Try holding a meet-and-greet with your followers, a Q&A session with listeners, or a live recording of your show. Whether in-person or virtual, this could be a fantastic chance to interact more personally with your audience and even receive valuable feedback from them. 

Create a YouTube channel

  1. Since YouTube is a video-only platform, unlike podcasting, it can help you expand your audience. Experiment with creating brief video snippets of your podcast episodes, producing behind-the-scenes material, or recording guest interviews. This can be an effective method to advertise your show, helping you draw in listeners who spend more time on YouTube.

Leverage influencer marketing

  1. Influencer marketing has grown to be a popular strategy used by brands to reach new consumers. Finding influential people in your niche who have a sizable following can help you reach out to potential listeners. Start by contacting these individuals and asking them to promote your podcast to their audience. Offer them incentives and rewards like a commission or a guest appearance on your show. By collaborating with influential figures in your field, you can leverage their credibility and audience to increase traffic to your podcast.

Create a podcast trailer

  1. Crafting a podcast trailer is a terrific approach to getting the attention of potential listeners. A trailer is a brief introduction to your show that focuses on its distinguishing qualities and advantages. Think about producing an eye-and-ear-catching trailer that highlights your personality and the subjects you address. To draw in more listeners, you can share this on social media, your website, and other platforms.

Whether you try all or some of these ideas, promoting your podcast requires a little imagination and originality. You may expand your audience and draw in new listeners by utilizing collaborations, live events, YouTube channels, influencer marketing, and podcast trailers.  Keep in mind that marketing your podcast is a continuous process, so try out different approaches to see what works best for you.

We've got years of experience creating and promoting podcasts at Random, so let us help you! Send us a message below to learn how we can work together to boost your podcast. 

Boost Your Brand with Employee Advocacy

In today's digital age, social media has become an integral part of our daily lives. From Facebook to Instagram, and Twitter to LinkedIn, social media platforms have evolved into powerful tools for businesses to connect with their customers and promote their brands. However, a recent strategy that is gaining popularity among companies is employee advocacy through social media.

Employee advocacy is the promotion of a company's brand, products, or services by its employees on social media platforms. It is a powerful tool for companies to increase their brand awareness and credibility among their target audience. In this blog post, we will explore why employee advocacy on social media is important to companies.

1. Increases brand reach

Employee advocacy on social media helps companies increase their overall brand reach. When employees share company content via their social media profiles, it has the potential to reach a wider audience beyond the company's existing followers. This increases the reach of the company's message, helping attract a new audience including potential customers. 

Just starting employee advocacy in your company? Consider starting with LinkedIn! With more and more features being added to the platform, it's easier than ever for users to interact and share posts with their connections. For example, the ˜Repost with Thoughts' feature makes it easy for users to share an original post from a user or company and add additional context. Using this feature, both the original post and comment from the said user will be shared with their followers and/or connections. A Double-Whammy!

2. Builds trust and credibility

People are more likely to trust other people. Corporate content can only go so far, and people love to see authentic content from their friends and peers. That's why employee advocacy on social media helps build trust and credibility for a company's brand. When employees share company content on their social media profiles, it can help humanize the brand and make it more relatable to potential customers. This, in turn, can help build trust and credibility for the brand. Think ˜modern-age word-of-mouth.' 

3. Attracts talent

This concept can also help attract talent to a company. According to GlassDoor, 79% of job applicants use social media in their job search. It's important to meet your potential employees where they're already at. And when employees share their positive experiences working for a company on social media, it can help showcase the company's culture and values. This can be attractive to potential job candidates who are looking for a company that aligns with their values and beliefs.

4. Boosts employee morale

Employee advocacy on social media can also boost employee morale. When employees are encouraged to share their positive experiences working for a company on social media, it can make them feel valued and appreciated. This can lead to higher job satisfaction and employee retention.

5. Cost-effective marketing

Employee advocacy on social media is a cost-effective marketing strategy. It is a way for companies to leverage their existing resources “ their employees “ to promote their brand. This can save companies money on marketing and advertising costs, while still reaching a wide audience. In fact, according to everyonesocial.com, an employee advocacy program costs, on average, 1/10 of paid advertising. So, what are you waiting for?!

In conclusion, employee advocacy on social media is an important tool for companies to increase their brand awareness, credibility, and reach. It can also help attract top talent, boost employee morale, and minimize marketing costs. Companies that encourage employee advocacy on social media can reap the benefits of this powerful marketing strategy.

Need to consult on an Employee Advocacy Strategy? Send us a message to get started! 

A Guide to Influencer Marketing: The 5 Ws

When considering the world of Influencer Marketing, the process can seem daunting and make you second guess if it's worth the path not yet taken. That's why we're here, to help guide you on your influencer marketing journey. So buckle up, it's going to be an interesting ride!

What to Know About Influencer Marketing

Here's what you need to know about the current influencer marketing atmosphere before you dive in head first Influencer marketing involves the collaboration between a brand and an online ˜influencer' who partners to promote a product, service or experience..

Globally, there are currently between 3.2 million and 37.8 million influencers across Instagram, TikTok, and YouTube. These influencers can be categorized based on their size of following, industry, social platforms, and more. A common misunderstanding of influencer marketing is that the said influencer has to be a high-profile individual or celebrity. Surprise! There are all kinds and levels of influencers out there. 

To simplify it, here's a basic run-down used to classify influencers based on their follower count: 

Knowing where an influencer ranks on this list is important because it can affect multiple key aspects of your campaign goals (we'll get into that later).

Influencers can have a cross-platform influence, but there is usually one platform that they tend to dominate. In the earlier years of influencer marketing, YouTube was the go-to platform for influencers (ever heard of vlogs?). But as social media platforms grew and kept adding new features, influencers began to find followers on other channels. Here is a chart from Influencer Marketing Hub that shows the recent flux of channel utilization in the influencer world: 

We'll touch on one last bit of information we feel you need to know: the categorization of influencers. Just like we have our own fields, influencers have their own niche. Some like to cook, some are make-up gurus, and you may find yourself even watching someone golf on TikTok at some point in this journey. There are a plethora of categories that influencers can fall into. Check out some of these types of influencers from ViralMango

So now that you know the basics of influencer marketing, let's get into it.

Why Consider Influencer Marketing

It's no secret that the world of influencer marketing has grown immensely, and it has no intention of slowing down. Standing at $9.7 billion in 2020 to $16.4 billion in 2022, the growth in this industry can't be denied.

You may be asking yourself, but is this really something I need to be involved in? Here are a few stats that might help you understand why influencer marketing makes a difference: 

Convinced? Yeah, us too. Let's continue on to gain a further understanding of what it takes to incorporate an influencer into your campaign.

When to Consider an Influencer

Just because your friend's hiring an influencer, does that mean you should too? Influencer marketing can be a great way to see results in your next campaign when done right (the keyword here is done right). Two great reasons to use an influencer to supplement your campaign are when your campaign goals are to 1) elevate brand awareness and 2) increase sales.

  1. Elevate Brand Awareness
  1. Increase Sales

A prime example of a company utilizing influencers to both elevate brand awareness and increase sales is the fitness brand, Gymshark. From the beginning, Gymshark utilized its ˜athletes' to reach its target audience online and promote its products. 

Owner, Ben Francis, understood their target audience as it was anyone like himself “ a young gym-goer who not only loves going to the gym but wants to look good while doing it. Francis and his friends had the great idea to leverage the following of their favorite fitness YouTubers, Lex Griffin and Chris Lavado. They sent over some free clothing samples and the rest was history. Now, Gymshark has partnered with dozens of fitness influencers and athletes, since growing to a billion-dollar company.

Gymshark Athletes

Who is Right For You

It's important to really narrow down your ideal influencer when choosing one for your campaign. Here are some questions to keep in mind when searching for the right influencer for you:

Where to Find Your Influencers

So, you want to find an influencer. There are plenty of tools and resources for you to find just the right influencer for your campaign.

Hashtag Search Example

This first method is the simplest way to start: Google! Run a quick Google search for influencers or experts on your specific topic or industry. You can find a decent amount of influencers this way, especially if you're looking for one with a large following. 

Another way to find influencers is to do a hashtag search “ This can be useful mainly on Instagram and TikTok. Influencers will utilize specific hashtags tailored to their niche and audience, so this is a great way to weed through the giant field of influencers.

Check your own following! You might find an influencer hiding in your own follower number. Bonus points here if they're already following you; chances are they're interested in your brand and/or products which will make the partnership even easier to integrate for both parties. 

Use an online influencer-finding tool. There are plenty of tools out there that can help you find influencers. They allow you to refine your searches based on various factors that will help you really understand who can help elevate your campaign. If you want to skip the 'dirty' work of a Google search or social media platform, this is definitely the route for you. Here's a list of tools courtesy of Influencer Marketing Hub that will help you find the right influencer. 


We hope these 5 W's will help you ease into the world of influencer marketing. Need help? Good thing you're already here! We have a team that's versed in influencer marketing and ready to help you elevate your campaign. Contact us!