The Swift Lift: How Taylor Swift Boosts Brands’ Social Media

A graphic including Taylor Swift front and center on stage in one of the outfits from her Eras Tour. Images of viral social media posts about Taylor Swift are in the background.

Taylor Swift, the reigning queen of pop, has taken the world by storm in the last year with her record-breaking world tour, her movie lighting up theaters, and her constant attention from the media. 

She's not just famous; she's at that untouchable level of fame that very few celebrities will ever reach.  

But what does that mean for your brand? Well, if you're not already in on the action, it's time to hop on the Taylor Swift train. 

Leveraging the pop culture phenomenon that is Taylor Swift can turn your social media campaigns into hits that resonate with the young, passionate audience your brand craves.

(Disclaimer: We aren’t liable for any eye-rolling that occurs from the excessive Taylor Swift puns that lie ahead.)

Sparks Flew with These Brand Posts

Let's dive into some real-world examples of how brands have expertly harnessed the Taylor Swift phenomenon to amplify their digital presence. 

These posts demonstrate the art of blending Swift's fame with brand identity, resulting in social media content that not only entertained audiences but also contributed to business success. 

It’s a “Seemingly Ranch” Story

Perhaps the biggest and most hilarious example is the "Seemingly Ranch" phenomenon.

Back in October, while Taylor Swift was attending a Kansas City Chiefs football game, a popular fan account on X posted that Taylor was “eating a piece of chicken with ketchup and seemingly ranch!”

Multiple brands jumped on this, with Hidden Valley Ranch changing their username to “Seemingly Ranch,” and Heinz creating limited edition bottles of Ketchup and Seemingly Ranch. 

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A post shared by Heinz (@heinz)

This post went viral, generating nearly double the engagement they receive on an average Instagram post. 

Is It Over Now? More “Seemingly Ranch”

Food brands really went hard on this one. 

Lay’s also leaned forward into the “seemingly ranch” meme by creating a fake mockup of a new flavor of their chips. 

This post currently has 1.2 million views, with their usual post views only being in the thousands. 

Arby’s jumped in as well, recreating Swift’s plate from the viral photo with their own chicken wings. 

This post currently has over 5 million views, with their usual post views being less than 50k. 

Gold Rush: The NFL Cashes In

The whole world, it seems, has been watching Taylor Swift’s attendance at the Chiefs games. 

The NFL social media accounts have cashed in on this opportunity, of course. One Taylor Swift GIF they shared on X garnered more than 11 million views.

Her appearances have also led to a reported increase in NFL ratings and viewership. The game she attended on Sunday, October 1 of last year drew in 27 million viewers, the most-watched Sunday show since the 2023 Super Bowl

Now that the Chiefs will be in the Super Bowl this year, we’re sure millions of eyes will be watching to see if Swift attends to support her boyfriend Travis Kelce

We’re curious to see what marketing opportunities brands will jump on to take advantage of Swift’s appearance at the most-watched sporting event of the year. 

Never Go Out of Style

One brand that quickly jumped on the Swift marketing train was KidSuper Studios, who designed an outfit that Travis Kelce was wearing in one viral video of him and Swift leaving a Chiefs game last year. 

@nfl

p solid day for the two of them 🫡 #taylorswift #traviskelce #kansascitychiefs #nfl (via JarrettPayton/X)

♬ original sound - NFL

The matching jacket and jeans set were originally named “The Bedroom Painting,” but the brand renamed it to “1989 Bedroom Painting” after this video went viral. The set has since sold out. 

We’re in Our Engagement Boost Era

Random has even joined in the Taylor fun, with our rendition on one viral meme back in September.

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A post shared by That Random Agency (@thatrandomagency)

This was a top post on our channels that month, and it even received 18% more engagement on our Facebook compared to previous months. 

Question…? How Can You Apply This to Your Content?

In the world of Taylor Swift-themed marketing, speed is your ally. 

Taylor's cultural moments can come and go in the blink of an eye, so you should have a process in place for expedited approval of reactive posts. 

While we're not suggesting hiring a whole team dedicated to your Taylor-themed endeavors, we wouldn't mind having one ourselves.

Dear Reader: Authenticity is Key

Before you sprinkle your content with Taylor Swift references, remember this: authenticity is key. 

Ensure that her presence in your brand's social posts is genuine and resonates with your audience. If you're not well-versed in Taylor Swift's lore, it's best to tread carefully. 

Using the power of Taylor Swift comes with great responsibility – make sure you're handling it delicately.

Long Story Short: Be Swift and Genuine

When it comes to leveraging the power of Taylor Swift in your brand's social media content, the key is to be swift, genuine, and mindful of your audience

Just like Taylor herself, who has mastered the art of reinvention and staying relevant, your brand can find its place in the digital spotlight by embracing the Taylor Swift phenomenon. 

We’ve got a blank space, baby, and we’ll write your name. Our social media experts at Random are ready to turn your next social campaign into a wonderland of success. We’d be enchanted to work with you. Reach out below! 

Random Presents: 2023 Social Media Wrapped

As we bid farewell to 2023 and head into 2024, it's time to reflect on the whirlwind of events that shaped the social media landscape this past year. From the rise of artificial intelligence to new social platforms, the year was plenty noteworthy (and a bit hectic if you ask us).

In this blog post, we'll delve into the defining moments of 2023 and offer a glimpse into what we can expect in the upcoming year.

Against a black background, red text says "Random Presents:" and white text as a subheading says "2023 Social Media Wrapped." Around the sides and bottom of the graphic, a collage of images includes photos of Elon Musk, the McDonald's Grimace Shake, the Threads logo, a brain, the X logo, and Margot Robbie as Barbie.

These Events Were the *Moments* 

AI Takeover

Are robots taking our jobs?? Not yet, but AI’s development has been nothing short of something out of a sci-fi movie. Generative AI, like ChatGPT, displayed amazing capabilities in writing natural-sounding language.

Sure, some of the writing sounds like a high schooler who is overusing a thesaurus, but the potential is there and growing.

We also witnessed the visual capabilities of AI based on simple text prompts from users, prompting a now common question: "Is this real, or is it AI?"

Here’s a post we made that sums up AI’s impact in 2023:

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A post shared by That Random Agency (@thatrandomagency)

New Apps! (more screen time…😮‍💨)

In 2023, we witnessed the rise and fall of several new social platforms. This year's most noteworthy new app was Threads – Meta's X (formerly Twitter) contender.

In the midst of X’s ongoing drama, Threads came at a pertinent time, reaching more than 100 million users in the first five days.

But despite the initial excitement, Threads’ hype slowly died down, losing 80% of its active users and dropping to just 8 million by the end of July.

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A post shared by Mark Zuckerberg (@zuck)

There were also several other social media platforms that received some hype this year, but they quickly faded away into the land of forgotten apps. Notable mentions include Lapse and Lemon8.

Goodbye Twitter. Hello X?

In 2023, Elon Musk continued his reign over Twitter, hoping to bring significant changes. However, his gradual alterations to the platform resulted in the downfall of the iconic social media site in ways no one could anticipate.

First of all, we said goodbye to Larry the Bird, Twitter’s late mascot. Sad, we know.

Musk's additional changes made Twitter less valuable as he restricted features to paying users, placed a ban on third-party client apps, flooded timelines with “verified” users, and rebranded the company as "X" in a controversial move.

Musk's bold actions with the platform and other controversies surrounding the app led to a mass exodus of users and advertisers. This left Twitter merely a shadow of its former self, raising questions about the future of the once-thriving social media giant.

Currently, it seems to be struggling despite Musk's vision of creating an "everything app" under the name X.

UGC Was King 👑

In 2023, we saw just how far user-generated content (UGC) can take a campaign. The Grimace Shake trend was a golden example of this.

The trend was unexpected (we’re still trying to wipe our memories of the horrors we saw), but the UGC that came from it was more than McDonald’s could have ever hoped for.

Surprisingly, some random cultural happenings got people talking online about a brand in ways we never saw coming.

One of these events was thanks to none other than Taylor Swift, whose romantic relationship with Travis Kelce led to tons of online conversation surrounding the Kansas City Chiefs.

Almost overnight, people who had never watched football in their lives were tuning in and creating content about the NFL team. We’re not sure this will help them win a Super Bowl in 2024, but they’ll at least have the popular vote.

And lastly, another notable mention was the Barbie movie. The nostalgic, quirky film saw momentous numbers at the box office as well as a copious amount of Barbie-related UGC during the release. We even made our own Random + Barbie post during the hype!

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A post shared by That Random Agency (@thatrandomagency)

Buckle Up: What We Expect to See in 2024

Want 2024 to be your breakout year on social media? Shoot us a message, and let’s talk social!

5 Food Brands That Just Get Social Media in 2023

As social media nerds, our team at Random loves browsing social media for brands that post unique and engaging content. Lucky for us, many of these brands just happen to be food-related. We're either really hungry at Random, or food brands have unlocked the secrets to social media success. Probably a little bit of both.

Join us on this scrumptious journey as we dive into the profiles of five food brands that are showing success on social media.  From mouthwatering visuals to ingenious pop culture tie-ins, these brands know how to capture your attention and keep you craving for more.

Pop-Tarts

Pop-Tarts has something absolutely crucial on social media: Relevancy. 

Creatively and seamlessly tying a brand's product to pop culture is no easy task. But hey, if Pop-Tarts can do it with their product, anyone can. Through clever and timely content, they manage to capture the attention of their target audience and beyond.

Here's an example of how they tied their brand to New York Fashion Week:

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A post shared by Pop-Tarts (@poptartsus)

A few days after Apple announced its revolutionary VR headset, Pop-Tart announced its version of VR on social:

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A post shared by Pop-Tarts (@poptartsus)

And finally, here's Pop-Tart's extraterrestrial targeted post in the wake of Congress' UFO hearings:

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A post shared by Pop-Tarts (@poptartsus)

By aligning with pop culture and current events, Pop-Tarts not only keeps its product at the forefront of consumers' minds but also fosters a sense of relatability and authenticity. This connection with trends and cultural references enhances the brand's relevance and resonance with its audience, ultimately driving brand loyalty and sales.

Alter Eco

Alter Eco, an organic, fair-trade chocolate brand, has mastered standing out by embracing what sets it apart. This attitude is apparent in their brand identity as well as content strategy. This alignment resonates with conscious consumers who seek products that align with their values. It's a shining example of how a brand can thrive by embracing what makes it different and making it the centerpiece of its messaging.

The method that Alter Eco uses to set themselves apart takes many different forms. Here is a more direct way the brand distinguishes itself from others in the market:

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A post shared by Alter Eco Organic Chocolate (@altereco_foods)

And here is a less direct way Alter Eco differentiates itself. By choosing to post raw or underproduced imagery, the brand shows its audience a more authentic side of its product:

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A post shared by Alter Eco Organic Chocolate (@altereco_foods)

Kraft Mac & Cheese

Of course, what you ate every lunch as a kid is popping off on social media. Kraft Mac & Cheese does a great job at keeping up with the trends going around social media. Not only does Kraft Mac & Cheese find ways to relate trends to their products, but they also actively search out trends that fit their brand and product. This makes the execution of their posts seamless and less desperate for relevancy.

Here's Kraft Mac & Cheese's spin on a popular TikTok sound from last month. I think we can all agree that a trend like this would be a no-brainer for a brand like theirs:

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A post shared by Kraft Mac & Cheese (@kraft_macandcheese)

Chobani

Chobani's approach to social media marketing is a textbook example of how to engage with an audience without the hard sell. Rather than bombarding their followers with constant product promotion, Chobani focuses on providing valuable content in the form of how-to guides, hacks, and tips. By sharing content that caters to its audience's interests and needs, Chobani establishes itself as a trusted source of information and inspiration.

This post, in particular, showcases Chobani's skill in going the extra mile to provide valuable content:

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A post shared by Chobani (@chobani)

And check out Chobani's artistic direction in this post! By using vibrant shapes, duo-toned imagery, and organic textures, Chobani ‹‹follows design trends that other proactive brands are starting to incorporate. Embracing current design trends helps Chobani stay in touch with the tastes and preferences of its target audience.

OLIPOP

OLIPOP, a "healthier" soda brand making waves, has crafted a social media strategy that's not just about the soda but the people sipping it. Far too often, brand content execution falls flat by not showing real people using, tasting, or enjoying their product. By featuring the beaming smiles of happy soda lovers, OLIPOP has brewed up an emotional connection that's as effervescent as their beverages.

The following post not only features a real person with the OLIPOP product but also references Taylor Swift in the caption?! What more could social media ask for?

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A post shared by OLIPOP (@drinkolipop)

Referencing a significant player in pop-culture conversation, such as Taylor Swift, is a brilliant choice from OLIPOP. It shows your audience that you understand something beyond your brand and empathize with your audience's interests.


These five brands aren't just satisfying our cravings but are also giving us a glimpse at what effective social media content should aim for. From Kraft Mac & Cheese's trend-chasing expertise to Chobani's value-packed approach, you can pull a lot of social inspiration from just these brands. So, we hope this deep dive has left you inspired (and hungry) for success in your social media endeavors.


Is your food brand lacking social media direction? We can help! Shoot us a message and share all your wildest dreams with us.

Why Building Photos Go Viral: A Random Social Media Study

As social media data junkies, our team at Random loves to explore the reasons why some of our social media posts perform better than others. The topic at hand? Why photos of buildings (that's right, buildings) tend to perform higher than other photos on social media.

The Building Blocks

In the ever-evolving landscape of content marketing, it's crucial to understand what resonates with your audience. Recent research and analysis of client data have revealed an intriguing trend: content featuring images of buildings significantly outperforms other types of content in both engagement and impressions. Let's delve into the numbers and the potential reasons behind this phenomenon.

For the purpose of this study, we stuck to one social media platform: Instagram. Our Social Media Analyst did some deep diving into our clients' social media profiles and collected any photos that displayed the exterior of their buildings. Once the sample of posts was collected, he proceeded to examine the posts based on various KPIs, keeping a focus on engagement and impressions. 

What Stands Out

  1. Engagement: Content with images of buildings averaged an impressive 89.5% better in engagement compared to the monthly content averages.
  2. Impressions: Such content also saw a 44% increase in impressions over their monthly content averages.

These statistics are compelling, suggesting that there's more to building imagery than meets the eye.

Breaking it Down

Hypothesis #1: Breaking the Monotony with Visual Appeal

Most content calendars feature a myriad of images, from people and products to landscapes and abstract graphics. However, our data indicates that there are usually no more than 1 or 2 photos of buildings per month in the case of our clients, Comerica Bank. As you can see, in Comerica Bank's Instagram feed, the scarcity could be a reason that these images stand out, breaking the content monotony. Their unique visual appeal might be the breath of fresh air that users need, prompting them to engage more with the content.

Hypothesis #2: Landmarks for Branding

Buildings, especially iconic ones, can serve as recognizable landmarks. When consistently featured in content, they can become synonymous with a brand's identity. Think of how the Eiffel Tower is instantly associated with Paris or how the Golden Gate Bridge is emblematic of San Francisco. By leveraging such powerful symbols, brands can create a strong visual identity that resonates with their audience.

Here are two examples of buildings that Comerica Bank holds near and dear to their heart. Their newest construction, known as Business HQ, and the Comerica Tower, both located in Dallas, TX, are pinnacle examples of how companies can use buildings as part of their brand image.

Hypothesis #3: A Sense of Geography and Relatability

Buildings inherently convey a sense of place. Whether it's a skyscraper in New York or a historic building in Texas, they ground content in a specific geography. This can foster a sense of relatability, especially among local audiences. For instance, this photo of the Comerica Tower amongst the Dallas, TX, skyline, may have resonated with our local audience and given them a sense of pride, ultimately making them more likely to engage with it.


While the exact reasons behind the success of building imagery in content marketing might remain a subject of debate, the numbers are clear: they work. Whether it's their rarity, their branding potential, or their geographical significance, buildings have carved a niche for themselves in the content landscape.

Brands looking to boost their engagement and impressions might consider incorporating more architectural imagery into their content strategy. After all, in the world of content marketing, it's all about building connections “ and what better way to do that than with buildings?

Break the monotony; let Random get your audience engaged! Contact us to learn more about how we can transform your social media. 

The Rise of AI: How AI Tools are Affecting Social Media

The concept of artificial intelligence may seem like old news, and we get it - ”AI is going to take over the world and steal all of our jobs!" (insert scared face emoji here). Movies have been made and theories have been shared. But whether we like it or not, AI is a fast-growing industry, rapidly becoming the Internet's most informative, creative, and efficient tool.

Average daily social media usage is on the rise, and with it comes an increasing need for AI solutions to knowledgeably discern audience preferences. There is still so much to be learned about this seemingly all-knowing intelligence, the industry isn't slowing down anytime soon, and content creators all over the globe are starting to get wise to its capabilities. But if you're still on the fence about jumping aboard the speeding train we call AI, allow us to share with you some of the best ways that you can harness its power to improve your performance as a creator, influencer, businessperson, and/or casual social media user.


1. ChatGPT

One of the more popular forms of AI you've probably heard about is ChatGPT. ChatGPT is self-defined as an AI-powered language model developed by OpenAI, capable of generating human-like text based on context and past conversations. Or we can define it the way the guy sitting next to us in the coffee shop just did: "It's like a pet. It just wants to make you happy."

ChatGPT's knowledge spans from the dawn of the internet all the way up until 2021. It can rewrite your emails, explain metaphysics to you like you're five years old, or simply act as another search engine.

How can I use it as a social media guru?

When it comes to social media, ChatGPT can quickly become your best friend. Do you have a client with a lot of the same talking points that quickly become monotonous in your copywriting? ChatGPT is great at taking any core concepts you give it and generating masterfully worded, exciting content that will capture your audience's attention. You can be as specific or as vague as you'd like, but just remember: ChatGPT is only as helpful as the prompts you give it and nothing it produces should be regarded as hard facts until verified. 


2. Image Generation (DALL-E, Midjourney, etc.)

The concept of AI-generated images produces both fear and inspiration in the minds of social media creatives. On one hand, it can appear as a threat to individuality and artistic expression. On the other, it can also open up a whole new world of possibilities, especially when it comes to people who struggle to create a visual that matches their idealized concept.

According to Forbes, Text-to-image AI models like DALL-E, Midjourney and Stable Diffusion have been revolutionizing the way visual content is created. These systems use machine learning algorithms to create images from a text description or even to generate new variations of existing images.

How can I use it as a social media guru?

For social media creators, AI image-generators can be great for creating assets that your brand lacks or has yet to acquire. If you just can't nail down a photo from your client's image library that fits your vision, try AI image generation instead. 

For example, if you want photos of specific people doing a specific task on a specific holiday, you can generate them. If you want to know what your corporate office building would look like in the year 3084, you can generate that. If you want to know what a Barbie dreamhouse in every U.S. state would look like (which you do), you can literally do that and share it with your audience. The possibilities are endless and tons of very successful brands are already implementing this method into their creative strategy. (One thing to note: Some AI-generated images come out a little bit strange ” especially if the image is of a human ” so be sure to check for extra teeth, fingers, etc. before posting your creation!)

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A post shared by Topgolf (@topgolf)

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A post shared by Waterloo Sparkling Water (@waterloosparkling)


3. Influencer Marketing

By now, most of us are aware of the term influencer, but for those uninitiated, an influencer is someone who has the power to affect the purchasing decisions of others because of their authority, knowledge, position, or relationship with their audience. Businesses have been leveraging the market influence of powerful people for decades and now, in the era of the online influencer, brands are finding immense success in paying notable individuals to promote their product/service on social media.

That said, some rather notable challenges have presented themselves in the age of social media. According to Influencer Marketing Hub, Around 67% of brands are concerned with influencer fraud [when influencers use dishonest methods, like buying followers, to inflate their influence], and almost 30% of marketers have difficulties measuring the ROI of their campaigns. Other common issues include finding the right influencers and knowing the appropriate compensation.

With such a highly saturated market, how can brands be sure they are making prudent decisions that will benefit their business?

The answer: artificial intelligence.

How can I use it as a social media guru?

Artificial intelligence has the power to recognize even the smallest signs of fraud in a person's account. From poor account ratios to abnormal spikes in followers, AI can easily spot suspicious behavior in a potential influencer's account and help you steer clear of any fraudulent activity.

AI can also help you feel confident that your money is being spent well in the right places. It will help you identify the best influencers, best platforms and best audiences for your product/service, thus helping you create a pathway for optimal return on investment. 

If you want to make sure you are getting the biggest bang for your buck from influencer marketing partnerships, check out platforms like Grin, Influencity, Find Your Influence, Influsoft, CreatorIQ (influencermarketinghub.com).


4. Audience Management and Support

AI is changing the way we do social media through audience management and support. It's doing what humans can't, which is constantly being there for everybody all at once. Because social media has made businesses and other users more accessible, it can be a challenge to keep up with and personalize responses to customer inquiries and comments. One of the most popular methods of utilizing AI for audience management and support is by way of social media chatbots. These are primarily used to provide immediate assistance to customers 24/7.

How can I use it as a social media guru?

If you recognize a common question or concern that exists in your audience's minds, you might consider setting up a chatbot. This handy tool can help you mitigate overbearing customers with complaints and a thousand questions by weeding through comments, direct messages, and chat rooms. Thankfully, platforms like Facebook, Twitter, Instagram and WhatsApp all have chatbot functionality built into their system to make answering direct messages easier.

If you're using a platform without capabilities, however, there are some third-party platforms that are there to help. Among their top recommendations, Forbes suggests HubSpot Chatbot Builder, Intercom, and Drift.


5. Data Analysis

One of the more time consuming and daunting tasks that social media specialists are tasked with these days ” especially if you are working on a small team ” is processing and analyzing data. Luckily AI has entered the chat, and is now a powerful tool when it comes to generating insights, automating processes, delivering predictions, and driving actions that lead to high quality outcomes. Now we can not only understand what happened, but also why, what might be likely to happen next, and what could potentially happen if a specific action or course is taken. All thanks to AI. 

How can I use it as a social media guru?

Content creation tools, apps, and platforms like Hootsuite, Flick, Brandwatch, and Socialbakers (plus a slew of others) are starting to implement AI tools into their platforms. These tools typically help social media managers with tasks like figuring out optimal posting times, smart scheduling options, and integrations with ChatGPT to produce natural language summations of data sets.


Our Greatest Tool

At the end of the day, artificial intelligence is more than just a concept that will take years for people to come around to. It's happening NOW, and is undoubtedly the future of content creation, research, social media monitoring, and so much more. What's even more fascinating is that the more people embrace AI and use it, the more it learns every day.

The question on everyone's minds right now is: will AI replace social media marketing and graphic design jobs? 

Mike Maynard of Forbes doesn't think so. He says, Don't fear AI. Embrace it as a tool. 

AI doesn't have to threaten anyone's livelihood or unique purpose in life. Some marketers might be hesitant to use AI for fear it will rip away all individuality and creativity, but that won't be the case if we can all collectively figure out a way to leverage it to make our jobs and lives easier, more efficient, and more productive.

The fact is that AI complements our creativity and skills, becoming a vital partner in our digital journeys. It empowers us to reach new heights, uncover hidden opportunities, and navigate the ever-evolving landscape of social media and digital marketing. As we continue to integrate AI into our workflows, we must remember that it's not here to replace us but to amplify our potential. By embracing AI as an ally and harnessing its capabilities, while preserving our unique human touch, we can look forward to a future where technology and creativity coexist harmoniously, ultimately delivering even more extraordinary experiences to our audiences.

Don't believe us? Just ask ChatGPT it wrote that last paragraph.


Are you feeling behind when it comes to AI? Don't worry! Here at Random, we're already becoming experts on how to integrate AI into our workflow to help our clients keep winning. Reach out below to find out how we can help you, too! 


Check out more examples of brands using AI here:

Coke Joins the AI Hype Train

BMW Projected AI-Generated Art Onto Its Cars for New Campaign

Should Your Brand be Using Reddit?

In 2023, you might feel like your brand is adding a new social media channel to your social strategy every month. Apps like Instagram's Threads is one of those new channels that brands have had to adopt pretty quickly.

However, there are several social platforms that have been around for years but are rather underutilized by brands. One of these platforms is Reddit. 

Reddit isn't usually considered as influential as other popular social media platforms, although it deserves to be. The network has over 500 million monthly active users and is one of the most engaged communities on the internet.

What Is Reddit?

To those who have never used Reddit, the platform might look like a confusing mess. But inside that mess lies a world of community and conversation.

Reddit has a forum-style structure, where users can create topic-based posts that other users can interact with. These posts are published in topic-based communities called subreddits. And let us tell you, there is a subreddit for pretty much everything. We even found a subreddit called r/TVTooHigh, where users share pictures of TVs they come across that are too close to the ceiling. The subreddit has over 130k members. It's important work they're doing. 

Each subreddit provides a rich ecosystem for brands to connect with individuals who share similar interests and lifestyles.

How Does Reddit Work?

Here's the bare basics of how Reddit works: every post is published by an OP (original poster) who started it. Users can upvote or downvote posts or comments on Reddit.

Reddit's user-driven nature allows the community to decide what content rises to prominence or falls to unimportance. This system encourages the most engaging and relevant content to reach the top of each subreddit, fostering organic discussions and interactions. Brands can participate in these discussions by posting content, replying to comments, and engaging with the community. However, it's important to approach Reddit with authenticity, transparency, and a genuine desire to contribute to the conversation.

3 Ways Brands Can Use Reddit

Now that we have a grasp of Reddit's essence, let's explore three effective ways in which brands can utilize this platform:

Understanding Your Audience

Like we've mentioned before, Reddit is full of user-driven opinions and conversations. A lot of these conversations could be relevant to your brand. But you have to know where to look.

Many subreddits on the platform are geared towards users asking questions. This is a great opportunity for brands to learn what pain points their audience or potential audience has. For example, let's say your brand is a financial institution. You could visit subreddits adjacent to your brand, such as r/FinancialPlanning, to see what questions users are most commonly asking.

Running Ask Me Anything (AMA) Sessions

AMAs are very popular on Reddit. These posts are designed as a live Q&A format with the purpose of connecting an expert on a particular subject with a community of individuals who share a common interest. As users post their questions in the thread comments, the AMA host can reply. It's a simple yet amazing way to increase brand visibility and humanize your brand.

Here's an example of an AMA the CEO of Nissan and Renault did. The AMA resulted in over 4,000 comments!

Discovering User-Generated Content

If you're mining for user-generated content (UGC), Reddit just might be your gold mine. Because of Reddit's structure, it's the perfect home for product photos, testimonials, and reviews.

For example, check this post from a happy customer on the r/Fender (Fender Guitars) subreddit:

Is Reddit Worth It?

While this blog post lists several advantages for brands, it's smart to consider the potential challenges when it comes to Reddit. Because the site is very user-driven, brand interaction on the platform can often come across as inauthentic. While brands reign supreme on platforms like Instagram and Twitter (and now Threads), many Reddit users see their platform as one of the last unblemished spots on the internet. No pressure.

Our suggestion is to use Reddit as an opportunity to listen to your audience, rather than promote. Who knows? Perhaps Reddit is the key you need to truly understand what and how your audience thinks.

Need more help connecting with your brand's audience? Shoot us a message to crush the social media game!

Leveraging LinkedIn: A Guide for Executive Leaders

Professional networking and personal branding have become essential in today's digital age. LinkedIn has emerged as a powerful platform for executive leaders, offering a unique opportunity for professionals to connect, share insights, and build meaningful relationships within their industries. In this blog post, we will explore how executive leaders can leverage the power of LinkedIn to enhance their personal brand, expand their network, and drive professional success.

Crafting an Engaging Profile

The first step to harnessing LinkedIn's potential as an executive leader is to create a compelling and professional profile. Pay special attention to your headline, summary, and experience sections to ensure they're up-to-date and accurate. Use concise yet descriptive language to highlight your expertise, achievements, and leadership skills that you've developed in your roles. Pro Tip: Including a professional headshot further enhances your credibility and helps make a strong first impression.


If you're a consistent poster on the platform and want to take your profile a step further, turn on ˜Creator Mode' to turn your connections into followers. By turning this feature on, you can grow your reach while gaining access to additional features such as:

Establishing Thought Leadership

LinkedIn is an excellent platform for executive leaders to establish themselves as thought leaders in their respective industries. Individuals can share valuable content such as articles, videos, or thought-provoking insights on trending topics to engage industry-specific users. Ignite and participate in discussion to showcase your expertise and provide value to others while gaining new perspectives. Depending on your wheelhouse, you can publish original articles that allow you to showcase your thought leadership to a broader audience and attract new followers. 

Building a Relative Network

LinkedIn is a powerful tool for expanding your professional network. We recommend connecting with industry peers, colleagues, clients, and other professionals who share similar interests. Actively seek out and join relevant groups and communities to engage with like-minded individuals and foster meaningful connections. Networking on LinkedIn opens doors to new opportunities, collaboration, and knowledge sharing.

Engaging in Relationship Building

Building relationships is vital for executive leaders, and LinkedIn facilitates this process. Engage with your connections by liking, commenting on, and sharing their content. Show genuine interest in their professional journeys, congratulate them on achievements, and offer support when appropriate. When applicable, share posts that give you the opportunity to tag fellow colleagues to further build your relationships and expand your reach. Building a strong network is about fostering mutually beneficial relationships that can lead to partnerships, referrals, and career growth.

Staying Active and Consistent

Consistency is key when it comes to LinkedIn. Regularly engage with your network by sharing valuable content, commenting on relevant posts, and responding to messages. By maintaining an active presence, you increase your visibility and build credibility within your industry. Allocate dedicated time each week to nurture your LinkedIn presence and make it a part of your professional routine. Pro Tip: Turn your busy schedule into opportunities. Share your experiences such as recent events you attended, client meetings, career wins, and other company-wide news as posts on your LinkedIn page. 

LinkedIn has evolved beyond a mere job search platform and transformed into a valuable resource for executive leaders. By leveraging the power of LinkedIn, you can enhance your personal brand, establish thought leadership, expand your network, and drive professional success. Embrace this digital networking tool, and unlock its potential to connect, inspire, and collaborate with professionals around the globe. 


Remember, your LinkedIn presence is not just a profile; it's an opportunity to showcase your leadership and make a lasting impact in your industry.


Talk to us about our wide-ranging experience in creating thought leadership content for executive clients on LinkedIn! We'd love to work together. 

Is Community Management Dead?

Once upon a time, genuine conversations between brands and customers on social media reigned supreme. But these days, it seems like more and more brands are starting to flat-out ignore questions in their comments or refer commenters to an out-sourced customer service team. 

Is community management on social media dead? Read on as we explore whether brands are failing at connecting to audiences, why community management is still important, and our best tips for boosting your community management game.

What is community management on social media?

Social media community management is a brand's process of engaging with audiences across social media platforms. The purpose is to boost relationships with customers and ultimately increase brand loyalty. 

In its most basic form, community management includes responding to comments on social media posts, replying to direct messages, or conducting social listening to understand how audiences speak about a brand outside of its own channels. 

Over the years, most social platforms have built features that help with community management, like automated responses and chatbots.

This is great for convenience and frequently asked questions, but when it comes to answering more complicated questions, building deeper relationships, and showing personality, automated features just don't do the trick.

We'll get more into that later, but first why is community management so important?

Why is community management important?

Building an effective social media presence is about more than creating entertaining and engaging content. Brands need to focus on customer relationships once the content has been posted. 

Developing authentic relationships on social media not only boosts brand perception, it actually results in higher returns on investment. 

A 2023 survey from social media management tool Sprout Social found that consumers are 77% more likely to increase their spending with brands they feel connected to. 

Not to mention the social media landscape is rapidly changing every day. Algorithm updates and content trends may change, but providing great customer service in comments and showing brand personality is a stable way to deepen relationships and make a mark.

Seen below: a great example of McDonald's showing personality on social media, inherently inviting genuine conversation with a customer.

Consumers might not remember the highly-produced Reels a brand posts, but they'll remember how a brand makes them feel.

Is community management a dying art?

Despite how important community management is, a brief scroll through many brands' social media profiles reveals some disappointing images. Both negative and more neutral questions are left hanging without responses (not to put this particular brand on blast).

Even when this brand did respond to negative comments in their last few posts, the commenter would be asked to send an email to the customer service team or fill out a form online, very possibly to never be answered.

Some situations may warrant taking the conversation off social media, but a brand's first instinct should be to keep the conversation on the platform. It's a good idea to take more sensitive information or negative situations into direct messages though, rather than continuing it in the comments. This keeps the convo confidential but still more authentic than emailing a customer service rep who may never answer.

At the end of the day, responding to comments doesn't have to be complicated, and it's important to respond to the positive ones as well! 

Seen below: a great example from Taco Bell with a short, simple, and relevant response given the context of the original tweet.

While some brands, like Taco Bell, are excelling at community management, more brands could benefit from investing deeper in their customer relationships online. 

Let's not let community management become a dying art. It's alive and well and necessary for brands' successful social media strategies.

Random's Expert Tips for Community Management

Prepare to deal with difficult questions.  Diving into community management means having to deal with all the comments - the positive, the negative, and the in-between. Don't be afraid to respond to negative comments and clear up concerns, but do have a plan.

Be proactive with a plan.  We know how busy everyone is. If you're a brand hiring an agency for community management (or you're an agency working with a brand), it's helpful to work out a plan in the beginning. Collect answers to common or anticipated questions users might ask on social media so you don't have to track down answers every time. Identify a person on the legal or product development teams in the brand that you can contact to get quick answers to technical questions.

Use your listening skills.  Step outside your own profile to explore where people are mentioning your brand on other posts and platforms, and then start a conversation there! Jumping into relevant posts (even if your brand isn't tagged) is a great way to naturally insert your brand into online conversations and build loyalty. Brands can conduct social listening by using online management tools! Some of our favorites are Brand24 and Mention.

The world of community management can be tricky, but it's crucial to building a stronger brand presence and increasing ROI. Good luck out there! You got this.

Our team members here at Random are experts at community management. Let's work together! Send us a message below to learn more and get started.

Meet Sydney, Our New Social Media Intern

Say hi to Sydney, one of Random Agency's newest Social Media Interns! We can't wait to get to know her and what better way to do that than a Q & A?

First, the obvious question: Why did you choose Random Agency?

Random Agency stood out to me because they have a dedication to social media marketing, which aligns perfectly with my desire to enhance my own skills in this area. Additionally, the team at Random Agency is filled with ambitious individuals who genuinely enjoy their work and actively encourage the growth of their colleagues' professional journeys.

Tell us three Random Facts about yourself.

  1. I have been vegetarian my whole life.
  2. I was a club swimmer for 7 years.
  3. I've lived in Florida my whole life.

Favorite TV show?

Ozark is my all-time favorite show, but I have been loving Black Mirror right now.

If money was no object, where would you go and what would you do?

I would like to spend at least a year traveling around the world to visit new places and experience different cultures.

What's in your refrigerator right now?

There isn't a lot in my fridge right now except a lot of different types of cheese.

If you could have a superpower, what would it be?

I would love to be able to teleport anywhere. It would save me a lot of time and money traveling.

What's your favorite childhood memory?

It is hard to pick just one childhood memory. However, growing up I was fortunate to have 5-10 families who became family friends and I loved when we would all get together for holidays and vacations.

Name one thing you wish you could do better.

I wish I could sing better because I am a terrible singer.

Which three things would you take to a desert island?

  1. A water filter
  2. My dog to keep me company and protect me
  3. A hammock

What is the last book you read?

The Nightingale by Kristin Hannah

What is your favorite account to follow on TikTok?

I think @octopusslover8 is the funniest account onTikTok.

The Art of Memes: Unleashing the Power of Meme Marketing

Casey Wright

June 2023

Welcome to the wild and wonderful world of meme marketing! Memes have taken the internet by storm, captivating audiences with their humor, relatability, and shareability. In this blog, we will explore the art of meme marketing and delve into the strategies that can help businesses harness the power of memes to connect with their target audience and drive engagement. So, buckle up and get ready to dive into the exciting realm of meme marketing!

Understanding the Memescape 

To effectively leverage meme marketing, it's crucial to understand the memescape”the online ecosystem where memes thrive. Spend time immersing yourself in popular meme communities like r/memes on Reddit and other social media platforms/meme-centric websites. This immersion allows you to grasp the latest trends, formats, and references that resonate with meme enthusiasts. By understanding the memescape, you'll be better equipped to create memes that align with the culture and capture the attention of your target audience.

Embrace Humor and Authenticity

Memes thrive on humor and authenticity. To create successful meme marketing campaigns, it's essential to inject humor into your content while staying true to your brand's voice and values. 

A well-crafted meme can evoke genuine laughter and create an emotional connection with your audience. Memes provide an opportunity to showcase your brand's personality and showcase your understanding of popular culture, making your marketing efforts relatable and memorable.

Check out some effective Meme tips HERE.

Stay Relevant and Timely

Memes have a short lifespan, and staying relevant is paramount. Monitor social media platforms, news, and popular culture to identify current trends, events, and viral moments that can be transformed into memes. By leveraging timely and relevant topics, you can tap into the collective consciousness of your target audience, making your brand more relatable and increasing the likelihood of your memes being shared. Remember, timing is everything in meme marketing.

Engage with User-Generated Content

One of the most powerful aspects of meme marketing is the ability to engage with user-generated content. Encourage your audience to create and share memes related to your brand or products. This type of participation not only strengthens the bond between your brand and its fans but also generates valuable user-generated content that can be repurposed across various marketing channels. By actively involving your audience in meme creation, you transform them into brand advocates and foster a sense of community.

Monitor and Respond to Feedback

Meme marketing can sometimes be a double-edged sword, as memes can spread rapidly and generate diverse reactions. It's crucial to monitor the reception and feedback of your memes. Keep an eye on comments, shares, and mentions across social media platforms. Respond to feedback promptly, address any concerns or negative sentiment, and capitalize on positive reactions. This feedback loop not only allows you to refine your meme marketing strategy but also demonstrates that you value your audience's opinions and are actively engaged with them.

In conclusion, meme marketing is a powerful tool that can help businesses connect with their target audience in a fun, relatable, and shareable way. By immersing yourself in the memescape, embracing humor, staying relevant, engaging with user-generated content, and monitoring feedback, you can unlock the potential of meme marketing and drive brand awareness and engagement to new heights. So, embrace meme culture, unleash your creativity, and let the power of memes work its magic for your brand!

Looking for a way to expand your marketing efforts?

Contact us!