Request A Proposal

What Is a Social Media Audit and How Do You Perform One?

Categories: 
Author
emilycarion
Published
July 7, 2025

Let’s get right down to business: A social media audit is the process of evaluating your brand’s performance across all of your social platforms. This includes reviewing your profile completeness, assessing engagement metrics, and analyzing how well your content resonates with your target audience. The goal is to identify what’s working, what’s not, and what you can improve.

A social media audit provides insight into:

  • How well does your social strategy align with your goals?
  • Which content types are driving the most engagement?
  • What opportunities are there to improve your presence and reach?

Why Do a Social Media Audit?

It’s simple. If you want your social media strategy to grow with your business, you need to understand the effectiveness of your current efforts. Performing routine audits allows you to adjust quickly, saving time and resources, all while maximizing return on investment (ROI).

Don’t know where to start? That’s what we’re here for. Here’s how to perform a social media audit for your brand.


Step 1: Review Your Social Media Goals

Before you dive into your audit, take a moment to reflect on your social media goals. Are you looking to increase brand awareness, drive traffic to your website, or generate more sales? Each goal will dictate the key metrics to focus on during your audit.

RANDOM Tip: Align your audit with SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound). For example, “Increase Instagram followers by 15% in 6 months” is specific and measurable.


Step 2: Analyze Your Social Media Profiles

The next step in your social media audit is to review your social media profiles across all platforms. Make sure each profile is fully optimized and consistent with your branding. Use this checklist as a guide:

Graphic of a checklist showing the steps to do a social audit

Social Media Audit Branding Checklist

  • My profile picture is clear and consistent across all platforms.
  • My bios reflect my brand values and include relevant keywords.
  • All of my links are working correctly and direct users to the latest content or pages. 
  • The tone of voice aligns with my brand’s personality and is consistent.

RANDOM Tip: Consistency is key. All your profiles should reflect your brand identity (colors, fonts, logo). Check for outdated information and update your contact details, location, and other essential sections.


Step 3: Assess Your Content Performance

Now, it’s time to examine content performance more closely. Start by reviewing the types of posts you’ve shared and comparing engagement metrics like likes, comments, shares, and click-through rates.

How to Do This:

  • Use platform analytics (e.g., Instagram Insights) to review post performance.
  • Identify which types of content (images, videos, stories, polls, etc.) performed best.
  • Compare engagement rates over time to see what resonates with your audience.

RANDOM Tips:

  • Content Variety: Mix up your content types. Posts with video or carousel images often perform better than single-image posts.
  • Pay attention to posting frequency and times. Your audience may engage more when you post at certain times of the day or week.

Step 4: Evaluate Audience Engagement and Growth

This part of your social media audit focuses on audience engagement and growth. Are you consistently gaining followers? Is your engagement rate improving?

How to Do This:

  • Calculate your engagement rate [(total number of engagements ÷ total followers)*100]. A higher engagement rate indicates your content is resonating with your audience.
  • Compare your follower growth month-over-month. Are you seeing steady growth, or is it plateauing?
Graphic showing the engagement rate calculation

RANDOM Tip:

  • Look at your audience demographics—age, location, gender, and interests. Are these aligned with your target market?
  • If engagement is low, review whether your content aligns with your audience’s interests and update your strategy accordingly.

Step 5: Perform a Competitor Social Media Audit

Don’t forget to check out the competition. Analyzing how your competitors perform on social media can give you valuable insights into industry trends and potential areas for improvement.

How to Do This:

  • Identify your top competitors on social media and assess their profiles.
  • Look at their content strategy, engagement rates, and overall follower growth.
  • What are they doing that you could do better? What are they doing that works, and how can you adapt it to your strategy?

RANDOM Tip: Don’t copy—learn. Note successful campaigns, unique content styles, and engagement tactics, and figure out how to improve upon them. But at the end of the day, stay true to your brand!


Step 6: Track Key Metrics and KPIs

Next, it’s time to dig into the numbers. Key performance indicators (KPIs) and metrics will tell you how well your social media efforts are paying off. Depending on your goals, this could include:

  • Reach: How many people have seen your posts?
  • Engagement: How many people are interacting with your content?
  • Conversions: How many website visits or sales are driven by your social media?

RANDOM Tips:

  • Use tools like Google Analytics and third-party social media platforms like Hootsuite to help you track and measure these KPIs. Monitor organic reach, click-through rates, and conversion rates to get a complete picture of your campaign's performance.
  • Size up your performance metrics against industry benchmarks to ensure you’re competing in your relative industry.

Step 7: Identify Opportunities for Growth

Lastly, a social media audit isn’t just about assessing what’s working. It’s also about finding areas for improvement and growth. Based on your findings, identify what’s lacking and how you can build on it.

How to Do This:

  • Look at areas where you can increase engagement—maybe it’s in your content type, posting frequency, or audience targeting.
  • Is there a platform where you haven’t been as active? Consider using TikTok or LinkedIn to reach new audiences, depending on your industry.

RANDOM Tip: Use social listening tools to stay informed about trends in your niche. Adjust your content strategy to align with what your audience is actively talking about.


It’s Time to Start Your Social Media Audit

A social media audit is a crucial step in fine-tuning your strategy. You can make informed decisions that drive better results by reviewing your content, engagement, and competition.

Whether you’re a seasoned pro or just starting out, a regular audit will ensure you stay on top of the ever-changing social landscape. 


Want to get results and insights without performing the audit?
At RANDOM, we specialize in social media management, digital strategy, and social media audits. Let’s collaborate to analyze your social presence and drive results!

Newsletter Signup
Join our exclusive community and receive cutting-edge tips, inspiring stories, and the latest trends right in your inbox.

* indicates required
Copyright © 2020 – 2025 That Random Agency | All Rights Reserved | Privacy Policy
magnifiercrossplus-circletext-align-justify
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram